Privacy Policy

What this policy covers

This Privacy Policy describes how Longshore Logistics ("we," "us," or "our") handles information submitted or processed through this website, including the contact and quote-request form.

Information you provide

When you submit the quote or contact form, we collect the information you choose to provide, such as your name, company, phone number, email address, preferred contact method, pickup and delivery information, freight or container details, requested dates, and any additional details you include.

Please do not submit highly sensitive personal or financial information through this website, including Social Security numbers, government identification numbers, bank or payment-card information, passwords, customs credentials, or other confidential credentials. If sensitive information is needed later, we will arrange an appropriate method of exchange.

How we use information

We use information submitted through the website to:

• review and respond to inquiries and quote requests;
• prepare pricing and evaluate service availability;
• coordinate transportation, storage, logistics, or related services;
• communicate with customers, prospective customers, and business contacts;
• protect the website and contact form from abuse, fraud, and automated submissions;
• maintain business and operational records where reasonably necessary; and
• comply with applicable legal and regulatory obligations.

Website security and technical information

The website uses technical safeguards such as server-side validation, a hidden honeypot field, minimum form-completion timing checks, duplicate-submission controls, and rate limiting. Our application uses a hashed network identifier for rate-limiting logic rather than using the raw address as the rate-limit key.

Our hosting and infrastructure providers may also process standard technical request and log information, such as IP addresses, browser information, timestamps, and request details, as part of operating and securing their services.

Service providers and other disclosures

We use service providers to host the website, operate infrastructure, and deliver website form communications. These providers process information as needed to perform those services. We may also disclose information when reasonably necessary to provide a service you request, comply with law or legal process, protect rights or safety, or complete a business transaction involving the company.

Cookies and advertising

We do not currently use this website for targeted advertising or to sell personal information. We do not intentionally place advertising cookies through the website. If our website practices materially change, we may update this policy accordingly.

Data retention

We retain information for as long as reasonably necessary to respond to an inquiry, conduct or support business with you, maintain appropriate operational records, resolve disputes, enforce agreements, and satisfy legal or regulatory obligations. Retention periods may vary depending on the nature of the information and the business relationship.

Your privacy requests

Depending on applicable law, you may have rights relating to personal information we maintain about you, which may include requesting access, correction, or deletion. To make a privacy request or ask a question about this policy, use our contact form or call us at 409-270-8977. We may need to verify a request before acting on it.

Children's privacy

This website is intended for business and commercial transportation inquiries and is not directed to children under 13. We do not knowingly solicit personal information from children through the quote-request form.

Changes to this policy

We may update this Privacy Policy as our website, services, or legal obligations change. When we make an update, we will revise the "Last updated" date shown above.